The problem we solve
It takes forever to start, freezes, shows errors you don't understand, or won't turn on at all.
The result you get
A computer that starts, runs and behaves, and a plain-English explanation of what was wrong.
What's included
Clean-up and speed-up · error and crash fixes · won't-start troubleshooting · new computer setup · moving your files, photos and email to a new computer · help choosing what to buy.
Pro Tip
Before you call, snap a photo of any error on the screen. It often tells us what's wrong before we arrive.