Terms of Service

1. Acceptance of Terms

By accessing this website (mywork.makeitnice.world and associated subdomains), submitting a contact form, requesting an estimate, booking a service, or engaging Jeremy Kidder ("we," "us," or "our") for any work, you ("Client" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use this site or engage our services.

These Terms apply to all services we provide, including home improvement and property maintenance services, and web design, software development, and digital services.

2. Services Offered

2a. Home Improvement & Property Services

Jeremy Kidder provides home improvement, repair, and maintenance services in the Colorado Springs area, including but not limited to:

• Interior and exterior painting and finishing
• Deck construction, repair, and refinishing
• General home repairs and maintenance
• Power washing, gutter cleaning, and other express services
• Custom projects as agreed upon

2b. Web Design & Software Development Services

We also provide digital services including but not limited to:

• Website design and development
• Custom web application and software development
• Website hosting and ongoing maintenance
• Search engine optimization (SEO) and digital marketing
• Domain management and technical consulting

All services are subject to availability. We reserve the right to modify, discontinue, or update service offerings at any time.

3. Estimates, Quotes, and Pricing

• All estimates provided through this website, by email, by phone, or in person are non-binding unless confirmed in a written agreement, proposal, or invoice signed or accepted by both parties.
• For home improvement services, final pricing may vary based on actual project scope, materials, site conditions discovered during the work, and any change orders requested by the Client.
• For web/software services, project scope and pricing will be defined in a written proposal or statement of work. Changes to scope after approval may result in additional charges.
• Prices displayed on offer or service pages represent standard pricing and are subject to change without notice.
• We will communicate any significant price changes or cost overruns before proceeding with additional work.

4. Booking, Scheduling, and Project Timelines

Home Improvement Services

• Submitting a contact form or booking request does not constitute a confirmed appointment.
• Appointments are confirmed only when you receive a confirmation communication (email, text, or phone call) from us.
• We aim to respond to all inquiries within 24 hours during business days.
• Cancellations should be made at least 24 hours in advance when possible.
• Weather, material availability, and other factors beyond our control may affect scheduling. We will communicate any delays as soon as possible.

Web/Software Services

• Project timelines are estimated in the proposal or statement of work and may vary based on scope complexity, Client feedback turnaround, and third-party dependencies.
• Timely Client feedback and asset delivery (content, images, credentials, etc.) is required to maintain project timelines. Delays in Client deliverables may extend the project timeline proportionally.
• Significant delays in Client responsiveness (30+ days without communication) may result in the project being placed on hold and may require a reactivation fee to resume.

5. Payment Terms

General

• Payment terms are agreed upon before work begins and specified in the proposal, invoice, or written agreement.
• We accept payment via credit/debit card, ACH/bank transfer, check, cash, and online payment platforms as agreed.
• Online payments processed through Stripe are subject to Stripe's Terms of Service.

Home Improvement Services

• For projects over $1,000, a deposit of up to 50% may be required before work begins, with the balance due upon completion.
• For smaller projects, payment is due upon completion unless otherwise agreed.
• Materials costs may be billed separately and may require advance payment.

Web/Software Services

• Projects are typically structured with milestone-based payments (e.g., 50% upfront, 50% upon completion) or monthly retainers, as specified in the proposal.
• Ongoing hosting and maintenance services are billed monthly or annually as agreed.
• Work product will not be transferred, deployed to production, or released to the Client until all outstanding invoices are paid in full.

Late Payments

• Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month (18% annually) on the outstanding balance.
• We reserve the right to suspend or halt ongoing work if invoices are more than 30 days overdue.
• For web services, we reserve the right to suspend hosting, take down websites, or revoke access to deliverables if payment is more than 60 days overdue, after providing written notice.

6. Intellectual Property

Website and Marketing Content

• All content on this website, including text, images, designs, photographs, and videos, is the property of Jeremy Kidder unless otherwise noted.
• Project photographs may include images of Client properties or completed work. We may use these images in our portfolio, website, and marketing materials unless the Client objects in writing.
• You may not reproduce, distribute, or use our website content for commercial purposes without written permission.

Web/Software Deliverables

• Client content: All text, images, logos, and other content provided by the Client remains the Client's property.
• Custom work product: Upon full payment, the Client receives ownership of custom designs, custom code, and custom content created specifically for their project, unless otherwise specified in the proposal.
• Pre-existing materials: We retain ownership of any pre-existing code, frameworks, libraries, templates, components, or tools that we bring to the project or that were developed independently. The Client receives a perpetual, non-exclusive license to use these materials as part of their delivered project.
• Third-party assets: Any third-party software, plugins, fonts, stock images, or services used in the project remain subject to their respective licenses. We will inform the Client of any third-party dependencies and their licensing requirements.
• Portfolio rights: We retain the right to display completed web/software projects in our portfolio and marketing materials, including screenshots and descriptions, unless the Client objects in writing due to confidentiality requirements.

7. Warranties and Workmanship

Home Improvement Services

• We stand behind our work. Workmanship issues reported within 90 days of project completion will be addressed at no additional charge.
• This warranty covers defects in our workmanship only, not normal wear and tear, damage caused by the Client or third parties, acts of nature, or pre-existing conditions that were disclosed before work began.
• Material warranties are provided by the manufacturer and are separate from our workmanship warranty. We will pass through any applicable manufacturer warranties.

Web/Software Services

• We warrant that web/software deliverables will substantially conform to the specifications described in the approved proposal or statement of work.
• Bug fixes for defects in our custom code will be provided at no additional charge for 30 days after project delivery/launch ("warranty period").
• This warranty does not cover issues caused by Client modifications, third-party integrations not specified in the original scope, changes to third-party platforms or APIs, hosting environment changes not managed by us, or acts beyond our reasonable control.
• Beyond the warranty period, bug fixes and updates are available under a maintenance agreement or at our standard hourly rate.

8. Client Responsibilities

Home Improvement Services

• Provide safe, reasonable access to the work area.
• Disclose any known hazards, structural issues, or conditions that may affect the work (e.g., lead paint, asbestos, mold, electrical issues).
• Obtain any required permits or HOA approvals, unless we have agreed in writing to handle permits.
• Secure or relocate personal property in the work area before work begins.

Web/Software Services

• Provide required content, assets, credentials, and feedback in a timely manner.
• Designate a single point of contact authorized to make decisions and approve deliverables.
• Review and provide feedback on deliverables within the timeframes specified in the project plan.
• Maintain your own backups of any content or data you provide to us.
• Ensure that any content you provide does not infringe on third-party intellectual property rights.

9. Revisions, Change Orders, and Future Scope Changes

Home Improvement Services — Change Order Policy

Any change to the original scope of work — including additions, modifications, substitutions, upgrades, removals, or resequencing of tasks — constitutes a Change Order, regardless of how the change was communicated (verbal, text, email, or in person).

• Change Order Processing Fee: Each change order is subject to a processing and administrative fee. The fee amount may vary based on the nature of the change, the administrative and operational effort required to implement it, the impact on the workflow and completion of existing scope(s) of work, adjustments to scheduling of other client projects, and potential opportunity costs. A standard baseline processing fee is specified in the original estimate or project agreement; however, the Contractor reserves the right to assess a higher fee for change orders that involve significant re-estimation, material resequencing, subcontractor rescheduling, or disruption to other committed projects.
• Written Authorization Required: All change orders must be approved through the platform's digital approval process or in a signed written document before additional work proceeds. Verbal approvals will be followed up with a written confirmation for the record. Absence of written objection within 48 hours of a documented change order shall constitute acceptance.
• Pricing and Timeline Impact: Each change order will include the adjusted cost (labor, materials, and applicable markup) and any impact to the project timeline. The approved change order amount will be added to the project total.
• Markup on Change Orders: Change order costs are subject to the same fee structure and markup percentage (overhead and profit) as the original scope, as defined in the project agreement.
• Design, Administrative, and Project Management Fees: Professional fees — including design fees, administrative fees, and project management fees — are applied as a percentage of total project costs as specified in the estimate or project agreement. These fees reflect real time, coordination, and resources expended and are subject to the standard markup. Industry references: NAHB, NKBA, Michael C. Stone (Markup & Profit Revisited).
• Future Scope Changes: By accepting the original estimate or project agreement, the Client acknowledges that any future changes to scope will be governed by the change order terms herein. This includes but is not limited to: additions requested during active work, material or finish substitutions, work resequencing, scope reductions (which require a documented removal change order), and any other modification to the agreed scope of work.
• Scopes and Phases Are Not Separate Projects: Wherever "Scopes" or "Phases" may be used to describe or separate portions of a project, individual scopes or phases shall not be considered separate projects unless explicitly stated and documented as such. Previously recorded verbiage regarding scope and phases shall prevail. This is consistent with Section 10 (Supplemental Work): all additional work agreed upon during the progress of any ongoing project is part of that project unless explicitly separated by name.
• Consolidated Record: All change orders, whether processed individually or in phases, form part of the consolidated project record. Prior informal agreements, text messages, or verbal discussions are superseded by the formal change order documentation within the system. Absent written objection, the system's change order log shall be treated as the final and complete record of scope changes.

Idle Time, Delays, and Scheduling Pauses

• Owner-Initiated Delays: If the Client initiates a delay, pause, or suspension of work — including but not limited to delayed material selections, delayed payments, restricted access, or requested schedule holds — an idle time fee may be assessed. Standard idle time rate: $125/hour or a flat fee as documented, unless otherwise specified in the project agreement.
• Cost of Containment: During any delay or pause period, the Contractor may incur costs to maintain project readiness, including tool and material staging, schedule reservation, subcontractor coordination, and administrative continuity. These costs are billable as idle time or containment fees.
• Non-Abandonment: A scheduling pause initiated due to non-payment, client-requested delay, or pending material selections does not constitute contractor breach, abandonment, or termination of the project. The project remains active and in progress until formally closed by mutual agreement or final invoicing.
• Resumption: Work will resume upon resolution of the condition that caused the pause (e.g., receipt of payment, material availability, access restoration). A rebooking or restart fee may apply if the pause exceeds 14 calendar days.

Web/Software Services

• The project proposal specifies the included scope, including the number of revision rounds (typically 2 rounds of revisions).
• Additional revision rounds or changes to the approved scope constitute a change order and may incur additional charges.
• Change orders will be documented in writing (email is acceptable) with the associated cost and timeline impact before work proceeds.

10. Supplemental Work, Final Invoicing, and Final Payment

Final Invoice and Final Payment

No billing instrument of any kind, nor payment of any kind, shall be considered a "Final Invoice" or final billing of any kind, nor "Final Payment," until all work on all original AND supplemental scope(s) of work are completed.

Supplemental Work and Project Scope

• No supplemental work shall be considered separate nor segmented from any Project in Progress, unless it is explicitly stated and documented as separated from Project in Progress by specific Named Project in Progress.
• Unless explicitly stated as separate from ongoing project(s) BY NAME(S): Any and all additional work agreed upon, by any means, during the progress of any ongoing project(s), for which Final Invoice has not been issued AND/OR Final Payment has not been received, shall be a part of the ongoing project that was in progress at the time additional work was agreed upon, no matter how the additional work was agreed upon.
• In any circumstance under which multiple projects are ongoing simultaneously: Contractor/Jeremy Kidder retains the sole right to determine which of those Project Scopes the supplemental work shall be included in.

Removal of Work from Scope

In the event that any work shall be removed from any Scope of Work: A documented change order, for the removal of such work, shall be prior to Final Billing/Invoicing, Final Payment, and Project Closeout/Finalization.

11. Cancellation and Termination

By the Client

• You may cancel or terminate a project at any time by providing written notice (email is acceptable).
• Upon cancellation, you are responsible for payment for all work completed to date, materials purchased, and any non-refundable expenses incurred.
• For web/software projects, deposits are non-refundable once work has begun, as they compensate for reserved time and resources.

By Us

• We reserve the right to terminate a project if the Client fails to make payments when due, is unresponsive for 30+ days, requests work that is unethical or illegal, or creates an unsafe or hostile work environment.
• If we terminate, we will provide any completed work product (for which payment has been received) and refund any payments for work not yet performed.

12. Limitation of Liability

• This website is provided "as is" without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our services, including but not limited to loss of profits, data, business opportunities, or goodwill.
• For home improvement services, our total liability for any claim is limited to the amount paid by the Client for the specific project giving rise to the claim.
• For web/software services, our total liability for any claim is limited to the total fees paid by the Client for the specific project or the preceding 12 months of service fees (for ongoing services), whichever is greater.
• We are not liable for delays, interruptions, or failures caused by factors beyond our reasonable control, including weather, pandemics, supply chain disruptions, third-party service outages, or internet disruptions.
• We carry appropriate general liability insurance for our home improvement service operations.

13. Indemnification

You agree to indemnify and hold harmless Jeremy Kidder from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Content you provide that infringes on third-party intellectual property or violates any law.
• Your use of delivered web/software products in a manner not contemplated by the original scope.
• Your failure to disclose material information about work site conditions (for home improvement projects).
• Any dispute between you and your own customers or end users that relates to work we performed for you.

14. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a project, including but not limited to business plans, financial information, login credentials, trade secrets, and unpublished project details. This obligation survives the termination of the business relationship.

15. Offers and Promotions

• Special offers, packages, and promotions displayed on this site are valid while published and may be withdrawn at any time.
• Offers cannot be combined unless explicitly stated.
• Specific terms and conditions may apply to individual offers and will be noted on the offer page.

16. Owner Portal

We may provide you with access to a owner portal for project tracking, messaging, document sharing, and other collaboration features. By using the portal:

• You agree to keep your login credentials secure and not share them with unauthorized persons.
• You are responsible for all activity under your portal account.
• Portal access may be suspended or terminated upon project completion, non-payment, or violation of these Terms.
• Your use of the owner portal is also subject to our Privacy Policy and Cookie Notice.

17. Integrity Proof Chain

To protect both contractors and clients, Jeremy Kidder maintains a cryptographic integrity proof chain for critical business records.

Proof Entries

By using the platform, you acknowledge and consent to the following:

• When you create or interact with business records (documents, payments, signatures, messages, change orders, reviews, referrals, and similar records), the platform automatically generates a cryptographic proof entry — a one-way SHA-256 hash that serves as a tamper-evident fingerprint of the record.
• Proof entries are append-only and immutable. Once created, they cannot be modified or deleted. This is by design — it is what provides tamper-evidence and protects all parties.
• Proof entries do not contain your personal information. They contain only a cryptographic hash (a string of characters that cannot be reversed to reveal the original data), an internal record identifier, and a timestamp.

Blockchain Anchoring

Proof hashes (not personal data) are periodically anchored to public blockchains for independent timestamp verification:

• Bitcoin: A daily summary hash (Merkle root) covering all proof entries for that day is anchored to the Bitcoin network. No individual record data is sent to Bitcoin.
• Ethereum: Individual proof hashes may be recorded on the Ethereum network with an internal project identifier and category label. No personal information is included.

Blockchain anchoring provides a publicly verifiable timestamp proving that a record existed in its current form at a specific point in time. This protects against after-the-fact alterations by any party.

Verification

You may request verification of any proof entry associated with your records through the public verification page or API. This allows you to independently confirm that a document, payment, or other record has not been altered since it was created.

Purpose and Benefit

The proof chain is maintained for the legal and business protection of all parties — both contractor and client. It provides an independent, tamper-evident record that can be used to resolve disputes about what was agreed, signed, paid, or communicated.

Record Authority

Project records maintained within the system — including approvals, timestamps, change orders, payments, communications, and associated data — may be used to establish the sequence of events, scope of work, and authorization history in the event of a dispute. By engaging in the project and utilizing the platform, you acknowledge that such records may be relied upon as part of the project documentation.

Records are timestamped at the time they are entered into the system. Where applicable, records may also reflect the reported or observed time of the underlying activity. Both the time of occurrence and the time of record entry are preserved as part of the project history.

Where modifications to records occur, prior states are retained as part of the project history. No representation is made that records reflect real-time capture of all events, but rather that they reflect a consistent and traceable record of submitted and recorded information.

18. Mechanic's Lien Rights and Remedies

For home improvement projects: Jeremy Kidder reserves all rights under Colorado law (C.R.S. § 38-22-101 et seq.) and applicable state statutes to file a mechanic's lien on the property where work was performed in the event of non-payment.

• A Notice of Intent to File Mechanic's Lien may be issued if the balance due remains unpaid for 30 or more days past the invoice due date.
• Filing of a mechanic's lien is a last resort and will be preceded by reasonable attempts to resolve the balance through communication and payment arrangements.
• All lien-related notices, filings, and communications will be documented and retained within the project record system.
• Nothing in these Terms waives or limits the Contractor's statutory lien rights.

For the avoidance of doubt: acceptance of partial payments does not constitute waiver of the right to seek payment for the full balance due, nor does it constitute acceptance of the partial payment as final settlement unless explicitly documented as such in writing.

19. Anonymized Data, Industry Intelligence & AI Training

Anonymized and Aggregated Data

By using the platform, you acknowledge and agree that Jeremy Kidder may create anonymized, de-identified, and aggregated datasets from platform activity. All personally identifiable information is permanently and irreversibly removed from these datasets. Anonymized data cannot be traced back to any individual user, client, project, or business.

Permitted Uses of Anonymized Data

Jeremy Kidder retains all rights to anonymized and aggregated data and may use it for any lawful purpose, including but not limited to:

• Industry intelligence products: Construction market data (average costs, timelines, material trends, regional patterns) may be licensed to material suppliers, insurance companies, real estate platforms, title companies, lenders, and industry analysts.
• AI and machine learning training: De-identified datasets — including anonymized communication patterns, project workflows, scope change patterns, dispute resolution data, and operational metrics — may be licensed to artificial intelligence companies, research institutions, and technology firms for training industry-specific models. No names, contact information, addresses, or identifiable project details are included.
• Benchmark and research publications: Anonymized statistics may be published in reports, whitepapers, or academic research.
• Platform improvement: Internal use for improving estimates, timelines, recommendations, and platform features.

What Is NOT Shared

• Your name, contact information, or business identity.
• Specific project details that could identify you or your property.
• Individual financial records, invoices, or payment amounts tied to identifiable parties.
• Private communications in their original, identifiable form.

Data Licensing Revenue

Revenue generated from anonymized data products and AI training data licensing is the sole property of Jeremy Kidder. Users do not receive compensation for anonymized data derived from their platform activity, as the data has been permanently stripped of all identifying information and represents aggregated industry patterns rather than individual contributions.

Opt-Out

You may request that your records be excluded from future anonymization batches by contacting us. Previously anonymized data that has already been distributed cannot be recalled, as it is no longer identifiable or traceable to any individual.

20. User Conduct

When using our website, owner portal, or communication channels, you agree not to:

• Submit false, misleading, or fraudulent information.
• Attempt to access unauthorized areas of the site or systems.
• Use automated tools to scrape, crawl, or overwhelm the site.
• Submit content that is unlawful, threatening, abusive, or harassing.

21. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Visiting linked sites is at your own risk.

22. Governing Law and Disputes

• These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
• Any disputes arising from these Terms, our services, or your use of this website shall first be attempted to be resolved through good-faith negotiation.
• If negotiation fails, disputes shall be resolved in the state or federal courts located in El Paso County, Colorado.
• You agree to submit to the personal jurisdiction of these courts.

23. Translations

This website and its content may be available in multiple languages for your convenience. These translations are provided through automated translation technology and may not be perfectly accurate.

• The English-language version of these Terms of Service, our Privacy Policy, and all other legal documents is the original, authoritative version.
• In the event of any conflict, discrepancy, or ambiguity between the English version and any translated version, the English version shall prevail in all cases.
• Translated versions are provided for convenience only and do not create any additional rights or obligations beyond those stated in the English version.
• We are not responsible for any misunderstanding, loss, or claim arising from reliance on a translated version of our content.

24. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page with an updated "Last updated" date. Continued use of the site or our services constitutes acceptance of updated Terms. For active projects, the Terms in effect at the time of the signed proposal or agreement will govern that project.

25. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions remain in full force and effect.

26. PrEzO Audio — Voice, Video & Screen-Share Communications

Engineering draft — pending legal review. This section describes how the PrEzO Audio calling feature works today; it is not a representation that any record is "legally binding," and the strength of any proof depends on the facts of a given dispute.

PrEzO Audio is an audio-first communications feature of the platform — a calling app that also offers video and screen-share. A single call is referred to as "a PrEzO." PrEzO Audio is one product with three modes (sometimes called "faces") that differ in whether the call is recorded and whether it is end-to-end encrypted. The mode governs which of these Terms apply to a given call, so it is important to understand the difference.

26.1 The Three Modes (Privacy Ladder)

• Standard — the call is recorded and proof-welded. This is the mode used for every Business call (see 26.4) and is the default where an attributable, tamper-evident record is wanted. The recording and key call events are hashed into the Integrity Proof Chain and anchored as described in Section 17.
• Stealth — the call is not recorded. The platform captures no audio, video, or screen content. Nothing is written to the Proof Chain. Only the minimal operational metadata needed to connect and bill the call exists (see the Privacy Policy).
• SuperStealth — the call is not recorded and is end-to-end encrypted (E2EE). In this mode the media (audio/video/screen) is encrypted between participants so that the platform itself cannot access its contents.

Because you cannot prove the contents of a call the platform is not permitted to see, recording/proof and end-to-end encryption are mutually exclusive: Standard is recorded-and-proven (not E2EE); Stealth and SuperStealth are unrecorded (SuperStealth adds E2EE).

26.2 Recording, Consent & the Consent Dial

• Recording is disclosed and consented in-product. When a call is in (or is being switched into) Standard mode, every participant is shown a recording notice and is asked to consent before any recording begins. Recording does not start until each participant then present has consented.
• Two-party / all-party consent. Some U.S. states require the consent of all parties to record a call. PrEzO's design assumes all-party consent: recording will not roll while any present participant has not consented. This is a product safeguard and does not substitute for your own responsibility to comply with the recording laws that apply to you and the other participants.
• Honest decline. A participant may decline to be recorded. Because a recorded call cannot proceed without every present party's consent, a participant who declines will leave the recorded call rather than be recorded without consent.
• The consent dial (mid-call mode change). A call may move along the recording axis mid-call, only with fresh consent, and only forward from the moment of the flip — never retroactively. Switching from Stealth to Standard begins proof from the flip point onward; nothing before the flip is recorded or proven. Switching from SuperStealth to Standard additionally requires an explicit, consented step to drop end-to-end encryption first (encrypted content cannot be proven).

26.3 Consent to Electronic Records & Intent to Be Bound (ESIGN/UETA)

• By taking an action within a call that is presented as an agreement, approval, signature, or authorization (for example, agreeing on record to a scope, a change, or a payment), you consent to transact by electronic means and intend your electronic action to have the same effect as a handwritten signature, consistent with the U.S. ESIGN Act and the Uniform Electronic Transactions Act (UETA) and comparable laws.
• You may withdraw consent to transact electronically, or request a paper record, by contacting us using the information in Section 28; doing so may mean a given feature cannot be used electronically.
• Attribution, not identity-verification-as-a-service. PrEzO's purpose is dispute attribution — binding a proven interaction to a real, accountable person — not identity verification for moving money. Identity assurance is proportionate and layered: a verified account by default; dual-channel email + SMS confirmation for a client at the point it matters; and a stronger, opt-in verification step only for a rare high-value binding agreement, requested at the moment that action occurs and never front-loaded. Money does not move through PrEzO itself; where payments occur they are processed by Stripe under Section 5.

26.4 Business vs. Personal Calls; Identity & "Representing"

• A Business call is always identity-bound and recorded/proven (Standard mode). A Business call can never be anonymous. This is a hard rule: a business interaction on the platform must be attributable to a real, identified person.
• Business calls are a subscriber capability. Only an MWAdmin subscriber can place a call in Business context (it relies on the business's account apparatus). A standalone/personal user without an MWAdmin subscription can use Personal calls only.
• "Representing." In a Business call the participant may appear as acting on behalf of a business they are a verified member of (chosen from their affiliations, never free-typed). The proof record always binds to the real, verified person, noting which business they represented at that time; the business name decorates but never replaces the accountable individual. A business may set an abbreviated but truthful display name for its team members (e.g., "Jack" for Jack Smith); the underlying proof still records the full verified identity.
• Personal calls and "Callsigns." In a Personal call you may present a self-chosen, per-room display name ("Callsign") and avatar, and in a Personal Anonymous call your real name and contact details are withheld from other participants while your Callsign is shown. Anonymous mode is available for Personal calls only.
• Content you present. You are responsible for the display names, avatars/images, screen content, and files you present in a call, and you must not present unlawful, infringing, or abusive content. Images shown to participants may be scanned and are subject to the User Conduct rules in Section 20.

26.5 Nudges (SMS to Invited Participants)

A participant on a live call may "nudge" an invited person who has not yet joined — this sends that person an SMS inviting them to join. Nudge messages are governed by the SMS/Text policy in the Privacy Policy: they are sent consistent with our SMS-consent rules, you can stop them by replying STOP or by using the opt-out link in the message, and blocks apply per-sender and per-room. Standard message and data rates may apply.

26.6 Records, Proof & Retention

• For Standard calls, the recording and key call events are treated as project records under Section 17 (Integrity Proof Chain): a one-way cryptographic hash is generated, is append-only and immutable, and is anchored for independent timestamping. Recorded media and call records are retained per the Privacy Policy (Data Retention) and applicable law.
• For Stealth and SuperStealth calls, no recording is made and nothing about the call's contents is entered into the Proof Chain. Only minimal operational metadata exists, retained for the limited period described in the Privacy Policy.
• Anyone on a call can still capture their own screen. The platform does not (and, for a web application, cannot) prevent a participant from recording or screenshotting their own device. SuperStealth encrypts media against the platform; it is not, and is not marketed as, protection against a participant capturing their own screen. A call in Stealth or SuperStealth is for people you trust.

26.7 Eligibility & Acceptance

• PrEzO Audio is for individuals 18 years of age or older (consistent with the Privacy Policy).
• Your acceptance of these PrEzO Audio Terms (including the recording and consent terms above) is versioned to the Terms in effect when you accepted.

27. Related Documents

• Privacy Policy
• Cookie & Session Notice

MyWork platform subscribers: see our Platform Terms of Service, Platform Privacy Policy, and Data Processing Agreement.

28. Contact

Questions about these Terms? Contact us:

• Email: [email protected]
• Phone: (719) 654-1610
• Address: 2316 N Wahsatch Ave, #253, Colorado Springs, CO